Terms and conditions

I.D Requirement: To use controllers, air hockey pucks, or table tennis bats, a form of I.D must be provided and kept on file during use. Users are responsible for the care of these items. Damage deemed beyond general "wear and tear" will require repair or replacement costs, which the user will be liable for. I.D will not be returned until payment has been made.

Teens: Teens with a photo Oyster card as I.D are allowed one controller per Oyster card.

Abuse Policy: Any verbal or physical abuse towards staff will not be tolerated and will result in immediate removal. Police involvement will be sought if necessary.

Vandalism: Vandalism of equipment will not be tolerated and can result in a ban.

Supervision: Adults are responsible for their children/party and must monitor them closely.

Safety Rules: No running or climbing on equipment is allowed.

Behaviour: Repeated ignored requests to amend behaviour will result in removal.

Respect for Arcade: Treat the arcade and facilities with care.

Dress Code: Balaclavas and hooded clothing are not permitted. You will be asked to remove them.

Fixed Prices: Prices are non-negotiable. Persistent disputes will lead to removal.

Discounts: Physical proof is required for discounts (e.g., blue light card).

Carer Discount: Proof of being a registered carer or a +1 icon on the disabled person’s nimbus/access card is needed for carer discounts.

Substance Policy: Entry will be refused if under the influence of alcohol or drugs.

Liability: The arcade is not responsible for lost or stolen items.

Child Supervision: Small children must be accompanied by an adult when leaving the venue.

We aim to create a safe and friendly environment for everyone who enters the arcade. We love the passion our customers have for our games and work hard to keep the equipment in good working order for everyone to enjoy.